Disaster Recovery vCloud

What Is Disaster Recovery?

Disaster recovery is the process of preparing for recovery or continuation of technology infrastructure critical to an organisation after a natural or human-induced disaster. Disaster recovery is a subset of business continuity. While business continuity involved planning for keeping all aspects of a business functioning in the midst of disruptive events, disaster recovery focuses on the IT or technology systems that support business functions.
How vCloud makes a difference to your backup and recovery planning:

  • We store your backed up data remotely in our completely secure data centre.
    Backups are stored in your vault that no one else can access
  • We monitor your backups in real time
    We monitor all backups, regardless of your chosen plan
  • We maintain backups every 15 – 30 minutes, 1 – 8 hours, or daily
    You choose how important your data is to you
  • Restore individual files or complete folders in case of accidental deletion
    We can access your backup if you accidentally delete a file and restore it in seconds
  • Provide you with a temporary measure to bring your business back online using VirtualBoot and/or headstart restore technology
    We give you the ability to continue working through any IT disaster, all you need is a laptop and an internet connection
  • Perform a bare metal recovery onto new hardware in case of hardware failures
    We can do an independent hardware restore onto a new server
  • Move physical servers to virtual servers
    We can move your on-premises database onto a server, or vice-versa
  • Verify and re-verify your backups
    With our new monitoring software, we can not only verify to make sure your data is right, but re-verify to be certain
  • Provide monthly or quarterly restore tests of your backups
    We can manually test your backups to ensure that when you need them, they’re ready

At vCloud, we took the time to develop an in-house service application to help us with our alert management. Part of being apart of vCloud is our option to have your data replicated to our off-site location.
This service application helps us to monitor certain critical factors like:

  • When backups don’t happen within a certain time window
  • The size of backups that are being copied across
  • If a file is missed or is copied again with a different size

These notifications are sent via email and SMS, alerting the support team that there may be possible issues with your backup.